Privacy Policy

Last updated:

Introduction

Information We Collect

We collect information that you provide directly to us when you:

Request a quote or service estimate for seasonal yard maintenance
Schedule seasonal yard maintenance services including autumn cleanup, winter protection, or spring revival
Contact us through our website contact form
Subscribe to our service updates or newsletters
Make payments for our seasonal yard maintenance services

The types of personal information we may collect include:

Name, email address, phone number, and mailing address
Property address where seasonal yard maintenance services will be performed
Property details such as yard size, landscaping features, and specific maintenance needs
Service preferences including preferred seasonal maintenance schedule
Payment information including credit card details or billing address
Communication records including emails, phone calls, and service requests

We also automatically collect certain information when you visit our website:

Device information such as IP address, browser type, and operating system
Usage information including pages visited, time spent on pages, and click patterns
Location information based on your IP address

How We Use Your Information

We use the information we collect for the following purposes:

To provide seasonal yard maintenance services including scheduling, performing, and managing service appointments
To process payments and manage billing for our services
To communicate with you about your service requests, appointments, and account information
To send you service-related updates, seasonal maintenance tips, and promotional offers
To improve our website functionality and user experience
To analyze website usage and optimize our marketing efforts
To comply with legal obligations and protect our legal rights
To prevent fraud and ensure the security of our services

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

With service providers who assist us in operating our business and providing seasonal yard maintenance services, such as payment processors, scheduling software providers, and customer support platforms
When required by law or to respond to legal process, including court orders, subpoenas, or government requests
To protect our rights, property, or safety, or that of our customers
In connection with a business transfer such as a merger or acquisition
With your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Right to access: You can request access to the personal information we hold about you
Right to correction: You can request correction of inaccurate or incomplete information
Right to deletion: You can request deletion of your personal information, subject to certain exceptions
Right to object: You can object to certain processing of your personal information
Right to data portability: You can request a copy of your data in a portable format
Right to opt-out: You can opt-out of marketing communications at any time

To exercise these rights, please contact us using the information provided in the Contact Us section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your website usage. For more detailed information about our use of cookies, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the Last updated date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@shopeleganteo.world

Phone: +15187939623

Address: 318 Mott Rd, Gansevoort, NY 12831, United States

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